Currently we are only shipping online orders to UK locations.

COOKIE POLICY

To make this site work properly and function better, we place small data files called cookies on your device. Some are essential for the site to work and some are non-essential to collect information for making reports and to help us improve the site (which are collected in an anonymous form).  By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.   If you do not consent to use of cookies then you should change your browser settings as referred to below.  Otherwise we will assume you are happy to continue

WHAT IS A COOKIE

Cookies are small text files placed on your computer to collect and to us standard internet log information and visitor behavior information.  This information is used to track visitor use of the website, to deliver a webpage tailored to a particular user’s preferences and to compile statistical reports on website activity.  These cookies may be “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser deletes them). Some of the cookies we use are directly associated with your account (relating to things like the email address you gave us), and other cookies are not.  

There are four main types of cookies – here’s how and why we use them.

(1)   Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Wishlist”.

(2)   Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

(3)   Customer preference cookies – when you are browsing or shopping, these cookies will remember your preferences (like your language or store view), so we can make your shopping experience as seamless as possible, and more personal to you.

(4)   Targeting or advertising cookies – these cookies are used to deliver ads relevant to you.  They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. 

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

OUR USE OF COOKIES

As is the case with many sites, we use cookies to record the preferences of visits, to proceed with the order process and to enable us to optimise the navigation and design of our web site.  For example, we use cookies and other devices to determine which pages or information you find most useful or interesting at this site, to place items that you have chosen into your shopping cart and wishlist and for other similar purposes from time to time.  However, we will not use ‘cookies’ or other devices to follow your click stream on the internet generally or hold personal data without your consent.  Some cookies are used for advertising purposes and can be disabled as indicated below.  Some are to collect anonymous information for the purpose of compiling reports on website activity.

LIST OF COOKIES WE USE

Below we have detailed the categories of cookies set by our website and their purpose.  In some cases we use third party cookies in which case the source is also indicated.  The information below is updated regularly but if you notice a discrepancy, please contact us at the address in our Privacy Policy.

 

COOKIE NAME DESCRIPTION EXPIRATION
CART The association with your shopping cart. All cookies have a lifetime of 60 minutes
CATEGORY_INFO Allows pages to be displayed more quickly.
COMPARE The items that you have in the Compare Products list.
CUSTOMER An encrypted version of your customer id.
CUSTOMER_AUTH An indicator if you are signed into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores your Customer Segment ID
EXTERNAL_NO_CACHE A flag that, indicates whether caching is on or off.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The last product you looked at.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPARED The items you recently compared.
STF Information on products you emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer authorized cookies.
VIEWED_PRODUCT_IDS The products that you recently looked at.
WISHLIST An encrypted list of products added to your wish list.
WISHLIST_CNT The number of items in your wish list.
__utma Google Analytics This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website 2 years
__utmb Google Analytics A timestamp of the exact moment in time when a visitor enters the site. More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website 30 minutes
__utmc Google Analytics A timestamp of the exact moment in time when a visitor leaves the site - having waited 30 minutes for another pageview to happen, and if it doesn’t, it expires. More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website End of session
__utmz Google Analytics This keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website End of session

DISABLING/ENABLING COOKIES

Most browsers automatically accept cookies.  You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies.  The exact instructions for this can be found in the manual for your browser.  You can delete cookies already in your hard drive at any time.  Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete user experience that we pride ourselves on providing our customers.