Currently we are only shipping online orders to UK locations.
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For parts enquiries call: 0114 232 9800 (7am-6pm Mon-Fri & 8am-12pm Sat)
We reserve the right to alter any and all of these Terms at our discretion. Please check this page from time to time to take notice of any changes we made, as they are binding on you. The continued use of the site constitutes acceptance of these changes. If you do not agree to the revised terms and conditions you must cease use of the site.
Other applicable terms
https://parts.jcb.com/tchjcb is a site operated by TCH JCB ("We" or “JCB”). We are registered in England and Wales under company number 564955 and have our registered office at Lakeside Works, Rocester, Uttoxeter, Staffordshire, ST14 5JP. Our main trading address is J.C.B. Service, World Parts Centre, Waterloo Park, Beamhurst, Uttoxeter, Staffordshire ST14 5PA. Our VAT number is 125 6945 54.
The site is primarily designed for and dedicated to professional operators that need replacement products to service or repair JCB products in mainland UK.
We provide the site and its contents on an “as is” and “as available” basis. We do not represent or warrant that access to the site, or any part of it or any content, will be uninterrupted, reliable or fault free. Access to our site is permitted on a temporary basis.
We reserve the right at our discretion at any time, with or without notice, to modify, suspend or discontinue all or any part of, temporarily or permanently, the site at any time with or without notice and shall not be liable to you for the same.
We use reasonable efforts to include accurate and up-to-date information on the site. However, we make no, and expressly disclaim representations, warranties or guarantees of any kind, express or implied (to the fullest extent permissible under English law) in respect of the site or the information, content, materials or products and services. We accept no responsibility for any errors or omissions in the content in the site and shall not notify you when any information has been amended. Without prejudice to the generality of the foregoing it is also to be noted that graphics are for illustration purposes only. The content is provided for general information only and it is the users responsibility to determine the fitness for purpose of parts for their requirements. If users notice any obvious errors in information then contact email@example.com.
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
We reserve the right, however, to make changes at any time, without notice, to models, equipment, specifications and availability including, without limitation, to reflect changes in relevant laws and regulatory requirements and to implement technical adjustments and improvements, for example to address a security threat.
The site is controlled and operated by us from the United Kingdom and shall be governed by English law and the English courts shall have exclusive jurisdiction. The information contained may not satisfy the laws of any other country. If you access the site from outside the United Kingdom you do so on your own initiative.
Note, we expect that customers have the necessary professional and technical skills, knowledge and qualifications, as well as the necessary equipment and tools, to determine the product requirement for their JCB machines and to be able to correctly install the Products purchased. Specific repair or maintenance operations must be performed with the appropriate specified equipment and tools, and replacement parts or components, as detailed in the appropriate manuals for the relevant JCB machine. Any repair or maintenance operation undertaken on the basis of, as a result of or in connection with the technical information published on this website is performed under the sole responsibility of users, and neither JCB, nor any of its affiliated companies or any of its distributors can be held liable for any bodily injury, damage to property, loss, expenses or any other damage, or any infringement to any laws or regulations, as a result of any such repair or maintenance operation.
When parts replacements are necessary, always use the same part number or equivalent parts.
Accessing our site
Our site is made available free of charge.
Users may chose a user identification code, password or any other piece of information as part of our security procedures for registration. This must be treated by the specifically named user as confidential. Login details must not be disclosed to any third party including any person within the same organisation. The registration is only for use by the specifically named person who was granted such registration details. Rights to use the ID are not to be assigned or transferred to any other person. Registrations and subscriptions are not transferable and cannot be sold or traded. You are responsible for all use of your account and for ensuring that access to and use of your account complies fully with these Terms. You acknowledge and agree that any use of your account through your username, password and security information shall be deemed to be your actions which we may rely upon. You are solely responsible for protecting the confidentiality and security of your account.
Users and/or their organisations are responsible for making all arrangements necessary for access to our site. You must provide all equipment and software necessary to connect to the Sites, including, but not limited to, a computer (with internet access) that is in working order and suitable for use in connection with the sites.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. These remain our sole property or are licensed by us and reproduced under the authority of their owner. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. No user is granted any rights in the same.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. Other than as expressly referred to, no content may be reproduced, copied, published, transmitted, modified or distributed in any way or form (except as may be required by law) and it is not permitted to create an electronic or manual database of any or all of the content. You may not modify, sell, or create derivative works. Any other use or disclosure of the information than as may be expressly stated, either gratuitous or commercial basis, is strictly prohibited. Users shall use adequate procedures to keep the information in a safe and secure manner and protected from unauthorised access or use.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not share or use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site; or
damage to computer systems or loss of data.
If you are a business user, please note that in particular, we will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
Your use of the site
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful or otherwise use the site such that the whole or part of it becomes interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the site is in any way impaired. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You must not use the site for any illegal purpose and must use the site in accordance with all relevant laws.
You must not use any robot, spider, scraper or other automated means to access the site for any purpose without our express written permission and must not bypass measures we may use now or in the future to prevent or restrict access to the site or certain information contained therein.
You must not copy, transmit or otherwise distribute the site to any third party or otherwise disassemble or reverse engineer the site.
Linking to our site
You may not link to any part of our site.
Our site must not be framed on any other site.
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
The JCB logo and the name JCB are UK registered trade marks of JCB Bamford Excavators Limited. You are prohibited from using, downloading permanently, copying or distributing them in any way without the written permission of J C Bamford Excavators Limited.
If you have any concerns about material which appears on our site, please contact firstname.lastname@example.org or call 0800 6335355. Please note that any information, unsolicited suggestions, ideas or other submissions will be deemed not to be confidential and non-proprietary. By sending any information or material, you JCB an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that JCB are free to use any ideas, concepts, know-how or techniques that you send us for any purpose.