FAQ
Frequently Asked Questions (FAQ's)
All
Account
Returns
Order
Payment
Product
Support
Dealer
Complaints
Delivery
How can I change my password?
How can I close my Account?
What should I do if I forget my password?
Can I update my account information?
How do I change my email address?
How do I set up permissions for team members?
I'm not happy about how my Complaint has been handled .
I would like to make a complaint
Who is my Dealer?
How do I register as a dealer?
When will my part be delivered?
What delivery options are there?
Is there a minimum order value?
Do you offer bulk discounts?
How do I find my order number?
Are return shipping costs covered?
How do I checkout?
Where is my order?
Can I cancel or modify an order after placing it?
Will I receive an order confirmation?
Can I pick up from my local dealer
Why Can't I arrange Delivery?
Can I track my order?
Can I reorder a previous purchase?
What happens if I order the wrong part?
What payment methods are accepted?
How do I view my invoices?
How do I see a GST receipt?
What if my part isn't showing?
Why can't I find the part I'm looking for?
How do I know if a part is genuine?
Can I see technical specifications for a part?
Are remanufactured parts available?
Can I request a part that’s out of stock?
How do I return my order?
How long do I have to return my order?
How can I check the status of my return?
What is the return policy?
How do I initiate a return?
How do I contact Support?
How do I report a problem with the site?
Can I speak to someone directly?
Where can I find product manuals or documentation?
